Privacy Policy

Last Updated: August 12, 2026

This Privacy Policy explains how RESET #12in7 ("RESET #12in7," "we," "us," or "our"), operated by Isabelle A. C. Gargantini, collects, uses, stores, shares, and protects personal information when you visit or interact with our websites, digital products, assessments, quizzes, forms, content, or services.

This Policy applies to www.reset12in7.online and pages operated under this domain, including, but not limited to, /celebration, /acess, /thanks, /back21, /assessment, and other pages that link to this Privacy Policy.

By using our websites or providing personal information to us, you acknowledge the practices described in this Privacy Policy. Where applicable law requires consent, we will request that consent separately.

1. Who We Are

RESET #12in7 provides educational digital content related to weight management, nutrition, healthy eating, lifestyle practices, and general wellness.

2. Information We May Collect

The personal information we collect depends on how you interact with our websites and services.

Information You Provide Directly

We may collect information such as:

• Name;
• Email address;
• Information submitted through forms, assessments, and quizzes;
• Age or age range;
• Height and weight;
• Weight-related goals;
• Self-assessments regarding physical appearance, body concerns, or personal wellness goals;
• Information about whether you have previously used weight-management medications or injectable weight-loss medications;
• Information about concerns you identify regarding your body, weight, eating habits, or wellness;
• Communications you send to us;
• Purchase and transaction-related information made available to us by our checkout or payment partners.

Information Collected Automatically

When you visit our websites, certain information may be collected automatically through cookies, pixels, analytics technologies, server logs, and similar technologies. This may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Approximate geographic location derived from IP address;
• Pages viewed;
• Links or buttons clicked;
• Referring website or advertising source;
• Date and time of access;
• Session information;
• Advertising and attribution identifiers;
• Interactions with our pages and marketing campaigns.

3. Health-Related and Sensitive Information

RESET #12in7 is not a healthcare provider and the information collected through our assessments does not create a physician-patient, healthcare provider-patient, therapist-client, or other professional medical relationship.

4. How We Use Personal Information

We may use personal information to:

• Provide our websites, assessments, quizzes, digital products, courses, eBooks, videos, and other services;
• Generate or personalize educational content based on information voluntarily provided by you;
• Process and administer purchases;
• Provide customer support;
• Deliver purchased products or access instructions;
• Send transactional communications;
• Send newsletters, educational communications, and promotional emails when permitted by law;
• Analyze the performance and use of our websites;
• Improve our products, advertising, user experience, and marketing campaigns;
• Measure conversions and advertising effectiveness;
• Perform attribution and analytics;
• Prevent fraud, security incidents, and misuse;
• Comply with legal and regulatory obligations;
• Establish, exercise, or defend legal claims.

5. Legal Bases for Processing

Depending on where you live and the nature of the information involved, we may process personal information under one or more lawful bases recognized by applicable law, including:

• Your consent;
• Your explicit consent where required for sensitive personal information;
• Performance of a contract or steps taken at your request before entering into a contract;
• Compliance with legal or regulatory obligations;
• Our legitimate interests, when those interests are not overridden by your rights and freedoms;
• Protection and exercise of legal rights;
• Other lawful bases permitted by applicable privacy laws.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, analytics tools, and similar technologies to operate the website, remember preferences, understand site usage, measure advertising effectiveness, prevent fraud, and support marketing activities.

These technologies may include essential cookies, analytics cookies, functionality technologies, and advertising or marketing technologies.

Where required by applicable law, non-essential cookies or similar technologies will be used subject to the appropriate consent or preference mechanism.

You may also be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our websites.

7. Advertising, Analytics, and Tracking Technologies

We may use third-party advertising, analytics, session-analysis, attribution, and marketing technologies, including services provided by:

• Meta, including Meta Pixel;
• Google, including Google Analytics and Google Ads;
• TikTok, including TikTok Pixel;
• Microsoft, including Microsoft Clarity;
• Email marketing service providers;
• Advertising attribution and tracking providers;
• Native advertising platforms and traffic sources;
• Website hosting, security, and technical service providers.

These providers may collect or receive information about interactions with our websites according to their own privacy policies and the configuration of the technologies used on our websites.

Advertising technologies may allow us and our advertising partners to measure campaigns, create audiences, limit or optimize advertisements, and show advertising based on activity across websites or services where permitted by law.

8. Email Marketing

If you provide your email address and subscribe to our communications, register for content, request information, purchase a product, or otherwise provide appropriate permission, we may send educational, informational, transactional, or promotional emails.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in our promotional emails.

Even after unsubscribing from marketing communications, we may still send non-promotional communications when necessary, such as purchase confirmations, access information, customer-service responses, security notices, or legally required communications.

9. Purchases and Digistore24

Payments and checkout transactions for RESET #12in7 products are processed through Digistore24.

When you proceed to a Digistore24 checkout page, information provided during the transaction may be collected and processed by Digistore24 under its own terms and privacy practices.

RESET #12in7 does not necessarily receive or store complete payment-card or banking credentials. We may receive transaction-related information necessary to verify purchases, provide access to products, deliver customer service, administer refunds, maintain financial records, and fulfill legal obligations.

10. How We Share Information

We may disclose personal information to service providers and third parties when reasonably necessary to operate our business and provide our services, including:

• Payment and checkout providers;
• Website hosting providers;
• Email delivery and marketing platforms;
• Analytics providers;
• Advertising and attribution providers;
• Customer support providers;
• Security and fraud-prevention providers;
• Professional advisers, such as accountants, lawyers, or consultants;
• Government authorities or other parties when disclosure is legally required.

We may also disclose information in connection with a business reorganization, acquisition, sale, merger, financing, or transfer of all or part of our business, subject to applicable law.

11. Sale or Sharing of Personal Information

We do not sell personal information for monetary payment in the conventional sense.

However, some privacy laws define terms such as "sale," "sharing," "targeted advertising," or "cross-context behavioral advertising" more broadly. Certain uses of advertising cookies, pixels, or identifiers may fall within those definitions where applicable.

Where required by applicable law, eligible users may request to opt out of qualifying sale, sharing, or targeted advertising by contacting us at support@reset12in7.online or by using any privacy-choice mechanism made available on our websites.

12. International Data Transfers

RESET #12in7 operates from Brazil and serves an international audience.

Our service providers may operate in Brazil, the United States, the European Economic Area, or other countries. As a result, your personal information may be transferred to, stored in, or processed in countries other than the country in which you live.

Where required by applicable law, we use or rely on appropriate mechanisms and safeguards for international transfers of personal information.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining transaction records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing agreements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, contractual requirements, and applicable legal or regulatory obligations.

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable law.

14. Data Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or security measure can guarantee absolute security. You provide information through online services at your own risk.

15. Your Privacy Rights

Depending on your country, state, or region, you may have certain rights regarding your personal information, which may include the right to:

• Confirm whether we process your personal information;
• Request access to your personal information;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information;
• Request anonymization or restriction of certain processing;
• Request portability where applicable;
• Withdraw consent where processing is based on consent;
• Object to certain processing;
• Opt out of certain targeted advertising, sale, or sharing where applicable;
• Request information about categories of third parties receiving personal information;
• File a complaint with an appropriate data protection authority.

These rights are not absolute and may be subject to exceptions and verification requirements under applicable law.

To submit a privacy request, contact: support@reset12in7.online.

We may request information reasonably necessary to verify your identity before processing certain privacy requests.

16. Brazil – LGPD Rights

For individuals protected by Brazil's Lei Geral de Proteção de Dados Pessoais ("LGPD"), personal information is processed in accordance with applicable provisions of the LGPD.

Where applicable, data subjects may exercise rights provided by Brazilian law, including confirmation of processing, access, correction, anonymization, blocking or deletion in applicable circumstances, portability, information regarding sharing, and withdrawal of consent.

Requests may be submitted to support@reset12in7.online.

17. European Economic Area and United Kingdom

Where the General Data Protection Regulation ("GDPR") or UK data protection laws apply, individuals may have rights including access, correction, erasure, restriction, portability, objection to certain processing, and withdrawal of consent.

Where we rely on consent, withdrawal of consent does not affect the lawfulness of processing performed before consent was withdrawn.

You may also have the right to lodge a complaint with the data protection supervisory authority in your country of residence.

18. California and Other U.S. State Privacy Rights

Residents of California and certain other U.S. states may have additional privacy rights if the relevant law applies to RESET #12in7 and to the processing in question.

Such rights may include requesting information about personal information collected, correcting or deleting information, obtaining a copy of certain information, and opting out of certain forms of targeted advertising, sale, or sharing.

We will not unlawfully discriminate against an individual for exercising applicable privacy rights.

Eligible requests may be submitted to support@reset12in7.online.

19. Global Privacy Control

Where required by applicable law and supported by our website configuration, we endeavor to recognize legally applicable browser-based privacy preference signals, including Global Privacy Control ("GPC"), in relation to qualifying sale or sharing of personal information.

20. Adults Only

RESET #12in7 websites, products, assessments, and services are intended for individuals who are at least 18 years old.

We do not knowingly intend to collect personal information from children through services directed to adults. If we become aware that we have collected personal information from a child contrary to applicable law, we will take reasonable steps to delete it.

21. Third-Party Websites and Services

Our websites may link to websites, checkout platforms, social-media platforms, or services operated by third parties.

We do not control the privacy practices of those third parties. Information provided directly to a third party is governed by that party's own privacy policy and terms.

22. Automated and Personalized Assessments

Information submitted through RESET #12in7 quizzes or assessments may be processed automatically to generate educational content, classifications, recommendations, or personalized presentation of information.

Such assessments are intended for informational and educational purposes and are not medical diagnoses, medical evaluations, prescriptions, or individualized healthcare services.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, business practices, or applicable legal requirements.

When we update this Policy, we will revise the "Last Updated" date displayed at the top of this page.

24. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact: